Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery We offer the following shipping options within the United States:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
Shipping rates are calculated at checkout based on the weight and destination of your order.
Preloved Item Packaging We take care to securely package all preloved items to ensure they arrive safely and in the condition described.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at [your email address].
International Shipping nternational Shipping We ship to over 230 countries worldwide. International orders are shipped via standard international carriers. Delivery times vary by destination — typically 7–21 business days. Customs duties, taxes, and import fees may apply and are the responsibility of the buyer. We are not responsible for delays caused by customs processing.